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How to Create a Structured and Scalable Sales Process

Highspot

Tools like templates, training content, CRM systems, sales enablement platforms , and buyer-focused materials play a role. After-sale service: Provide excellent customer service to encourage repeat business and referrals. Cross-selling/upselling: Suggest additional products that complement their choice.

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SugarCRM’s 2021 Customer Breakthrough Awards Winners

SugarCRM

Customer for Life is the award that celebrates the customer that consistently delivers exceptional, personalized customer service and support using Sugar Serve. Sugar is an intrinsic part of the business, helping improve sales processes and upgrade the customer experience.

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The Ultimate Guide to Price Optimization

Hubspot Sales

Each tier should correspond to a particular customer segment that you found in your research and should align with your value metric. They offer different pricing for marketing, sales and CRM, and customer service tools, with recommended bundles for various customer segments. Image source: HubSpot.

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How to Make the Most Out of NPS Survey Results

SugarCRM

But one of the major mistakes most businesses make is that they do not pay much attention to the customer feedback implementation process. Based on the completion of CRM events, your tailor-made surveys can be sent to those customers. If your score is below 0, the majority of your customers are your critics. Retail: 54.

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B2B Event Lead Generation – Guide

Cience

Most marketers here employ a serendipity strategy, hoping for the “right” customers to walk by their booth. If you came to hunt for opportunities, you want to ‘get your hands’ only on potential customers. Do the CRM retraining. Alas, you have only several days to find your needles in a haystack. Do the roleplaying.