Remove B2C Remove Customer Service Remove Prospecting Remove SugarCRM
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Zoominfo Competitor – Lead411 vs. Zoominfo

Lead411

Here are some of the biggest concerns customers have when comparing Zoominfo to Lead411. Customer Service/Support. Pricing is usually the biggest concern most customers have when comparing Zoominfo to Lead411. Customer Service/Support. Addressable Market. Accuracy of Data. Intent Data. CRM Integration.

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How to Prep Your Business For Self-Service Buying

SugarCRM

But, it’s equally important to provide ways to self-service buying, especially in the initial phases of the buying process. B2B customers are not different from B2C consumers in the early stages of their buying journey. Leverage Electronic Signatures for Convenience In B2B, payments are a lot more complex than in B2C scenarios.

B2C 26
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Adjusting CRM Strategies in the New Normal

SugarCRM

Drawing from my own customer and support center interactions at SugarCRM, I have gained a greater sense that customers are choosing to engage on a more empathic basis. Engaging with a customer service/support agent working remotely is not unexpected. Make CRM a Strategic Focus. Embrace and Manage Data.

CRM 29
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A Tale of 3 CRMs: What is CRM and What Does it Do?

SugarCRM

A Customer Relationship Management System, or CRM, provides a single repository for information about customers and potential customers. The data within this system is shared information for sales, customer service, and decision-makers. Automation of Customer Service. Automate Sales Tasks.

CRM 29