B2C Customer Service Software Workshop 
Babette Ten Haken
SEPTEMBER 17, 2018
Do we really understand the difference between customer service delivery and customer experience delivery? At times, our self-focused perception leaves customer service delivery up to everyone with “service” as part of their job titles. That means we assume customer service is someone else’s responsibility.
Babette Ten Haken
SEPTEMBER 24, 2018
When you implement out-of-the-box software solutions to serve specific needs, are you limiting your focus? Acquiring and retaining customers is not a game, although executing strategy often is frustrating. Hire me to speak or conduct a workshop at your next corporate or association event. What are your next steps? Contact me.
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Highspot
JANUARY 19, 2022
Here are a few you might recognize: B2B or business-to-business sales : Designed for B2B-style businesses that target their sales pitch toward key business decision makers (typically C-suite level leadership or managers) who are responsible for purchasing products, services, and software for their company. The Brooks Group. Challenger.
Hubspot Sales
OCTOBER 29, 2017
Mark Hunter, also known as The Sales Hunter, is the author of "High Profit Selling" and an in-demand speaker and workshop facilitator. An expert in both sales, sales management, and proactive customer service, Pancero focuses exclusively on B2B selling where products are relatively high-priced and complicated to sell.
LeadFuze
AUGUST 5, 2021
The Gist: G2 Crowd is a massive name in the software space. Now he’s turned his attention to building the software platform that will power the next wave of Cold Calling 2.0 This huge blog site yields contributions on a massive list of topics including Sales, Marketing, Customer service, IT and Small Business.
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