Still Thinking B2B? It’s Time for H2H: Human-to-Human Selling
SBI
SEPTEMBER 13, 2018
The Value of Blending Digital & Human Channels. How much are companies leaving on the table when these pre-sale questions go unanswered, and what’s the impact to post-sale customer loyalty when service levels fall below buyers’ expectations? But are there specific preferences? Consider this your H2H selling wake-up call.
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