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Are Experience Conflicts sabotaging Our Customer Retention Strategy?

Babette Ten Haken

Or the first order of post-sales service when the problem occurs. Detecting the potential for experience conflicts is the same conversation as talking to clients about predictive and prescriptive maintenance of Industry 4.0-connected She is a member of SME, ASQ, SHRM and the National Speakers Association.

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How do Clients rate Your Post Sale Customer Retention Performance?

Babette Ten Haken

Your customers will thank you. Contact me and let’s start that conversation, shall we? Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales. From everyone.

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Why We are More than our Job Title or at least We should be

Babette Ten Haken

Then ask yourself whether you would like to learn how to have that conversation? Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales.

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What Channel Partner Strategy is Right for Your Business?

Mindtickle

Recently, I found myself having similar conversations about how to manage channel partners with several customers from very different industries. The customers were in retail, technology, and hospitality respectively, but they each had similarities in the way they dealt with these partner relationships.

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What Channel Partner Strategy is Right for Your Business?

Mindtickle

Recently, I found myself having similar conversations about how to manage channel partners with several customers from very different industries. The customers were in retail, technology, and hospitality respectively, but they each had similarities in the way they dealt with these partner relationships.

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To retain Your Customers retain Your Employees First

Babette Ten Haken

Do you retain employees as a critical part of your customer retention strategy? I recall a bunch of client conversations I had as a sales newbie. Over and over again, the conversation went something like this: “Why should I believe what you are telling me? Which translates into not being worth the immediate training investment.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world. Early in my AE career, the company I worked for was acquired and we were all told we had to go to another state for an entire month of training. Time to take notes.

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