Are Experience Conflicts sabotaging Our Customer Retention Strategy?
Babette Ten Haken
AUGUST 29, 2018
Or the first order of post-sales service when the problem occurs. Detecting the potential for experience conflicts is the same conversation as talking to clients about predictive and prescriptive maintenance of Industry 4.0-connected She is a member of SME, ASQ, SHRM and the National Speakers Association.
Let's personalize your content