Customer Service Outside Sales Research Retention 
Hubspot Sales
JUNE 8, 2021
Sales development reps (also known as business development reps, or BDRs) are responsible for the first step in the sales funnel: bringing in qualified leads. They conduct research to find prospective customers, reach out to gauge people's interest in the offering, and decide whether or not the lead is ready to move down the funnel.
Showpad
AUGUST 31, 2018
Most businesses want to increase sales and revenue year over year, but think about what specifically needs to be done this year. If you cover the same topics and information as years past, attention and retention will drop. Consider what is happening in the next year that will affect how your sales team runs day to day.
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Babette Ten Haken
APRIL 17, 2019
Because they run your post-sale universe. When I was an outside sales rep, I spent at least four months correcting a billing nightmare. The situation left one of my customers double-billed for two different versions of an interactive on-line catalogue product. Let alone your clients’ organizations? Contact her here.
InsideSales.com
MARCH 31, 2020
The decision to continue with the sales process steps for every potential client happens here. Researching – Once the company’s product or service is established as relevant to the potential customer’s needs, the sales rep begins researching to create a more tailored sales experience for the client.
Sales Hacker
DECEMBER 8, 2017
The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. – Lars Nilsson , VP of Global Inside Sales, Cloudera.
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