Remove Customer Service Remove Prospecting Remove Sales Remove SME
article thumbnail

The Ultimate Guide To Email Marketing For SMES

Pipeliner

Whether you are operating a small or medium enterprise in your locality, you have to maximize the use of digital tools to get sales. As an SME, you have a very personal relationship with your customers. These are requirements for a business growth that has integrity strengthened by a positive SME-customer relationship.

article thumbnail

Salesmate is named as a CRM category leader by Gartner’s platforms for 2020

Salesmate

We’re excited to announce that once again, Salesmate is recognized as a market-leading sales CRM and automation platform by multiple Gartner’s top software advisory platforms – SoftwareAdvice and GetApp. Customer Support We believe that quality and personalized support is crucial to the customer’s success.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

After all, they are hired, and compensated, to go out there and hunt prospective clients. Once they consummate the sale, and the contract is signed, they hunt up their next deal. Customer retention matters when it is time to renew that contract. Then, post-sales customer support teams often find themselves in fire-fighting mode.

Retention 154
article thumbnail

Are Clients hiding Their Real Business Stories from Us?

Babette Ten Haken

When we sell to them, design for them, implement solutions or engage in customer service activities. Initially, we are excited to do business with these clients, even if they already are existing customers. After all, the prospect of turning new business into repeat business means we bring value to their business tables.

article thumbnail

Will Customers evaluate Your Storytelling Credibility?

Babette Ten Haken

Yet, each time she either sent that story to current or prospective clients, or told that story to them herself, she fell short of being convincing. And even outsourced and curated customer stories can sound too good to be true to current and prospective clients. Compelling storytelling fuels customer retention.

article thumbnail

Client Storytelling involves more than retelling Business Cases

Babette Ten Haken

Have you ever found yourself in a situation where prospective or current clients asked you: “So just how did you do that?” One Millimeter Mindset speaking and storytelling programs are dedicated to: Leveraging Collaborative Business Models and Profitable Workforces to Retain Customers. How did you respond? is available on Amazon.com.

article thumbnail

Are We Storytelling compelling Customer Retention Experiences?

Babette Ten Haken

Doing our thing, pre- and post-sale. Yet, the further down the sales cycle we go, these are the stories our prospective clients truly want to hear. Then, when our service teams visit with customers, these stories are so easy to tell. Discover the stories that retain customers and members. Contact me today.