Customer Service Reference Sales Management Selling Skills 
The Sales Hunter
FEBRUARY 25, 2013
.” Your job description says “sales” and you’re part of the sales team. If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. Sales managers, what behavior are you rewarding?
The Sales Hunter
NOVEMBER 15, 2011
Selling Skills or Selling Process? Recently I had a discussion with a sales manager who said the key to success in sales is having an effective sales process. A person with strong selling skills. Strong selling skills certainly are a beginning. customer service.
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The Sales Hunter
MAY 10, 2013
I can’t tell you the number of times I’ve heard salespeople and sales managers use what I refer to as the two deadly words in sales: “if” and “then.” ” Here is how this plays out: If we could come out with a cheaper model, then I know I could sell more.
Jeffrey Gitomer
JUNE 2, 2011
You can respect someone face-to-face, in a professional or business environment (that’s referred to as formal respect). It’s what other people say about you when you’re not there – how they talk about you and how they refer to you. Customer Loyalty. Sales Management. Sales Videos.
The Sales Hunter
FEBRUARY 17, 2012
However, this does not mean B2B sales do not also have a big element of what I call “B2P” impact. ” It refers to the impact various people can have in an organization on what is actually the right investment a company should be making. customer service. high profit selling. phone sales tips.
The Sales Hunter
JANUARY 25, 2012
First, the salesperson must reference back to something the customer shared during their meeting. This allows the customer to see how the salesperson remembers and values what they, the customer, had to say. Sales Training Tip #379: A Benefit? Only if Your Customer Thinks So. customer service.
The Sales Hunter
FEBRUARY 10, 2012
Refer the client to others who might benefit from what they sell or do. Be aggressive in doing this and, most of all, follow-through with both the person you referred and who they were referred to so you can hear the outcome. customer service. high profit selling. phone sales tips. sales goals.
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