Remove Customer Service Remove Software Remove Study Remove Transportation
article thumbnail

How do I find the best field service software?

Apptivo

What is field service management software and why is it important? Who can use FSM software? Steps to find the best field service management software 4. Challenges of choosing the right Field Service software 5. What sets Apptivo CRM apart from the field service competition?

article thumbnail

How Elmeq Optimizes Processes and Improves Customer Experience With SugarCRM

SugarCRM

Elmeq also develops engineering, adaptation, and assembly services for mechatronic assemblies. The company soon secured a leading market position, offering products and services to various sectors, from pharmaceuticals, electromedicine, and robotics to transport, power grids, defense, and agriculture.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Make the Most Out of NPS Survey Results

SugarCRM

If your score is below 0, the majority of your customers are your critics. It’s time to improve customer service. Professional Services: 58. Automotive & Transportation: 49. Financial Services: 46. Consumer Services: 42. IT & Software: 41. IT Services: 33. Retail: 54.

Survey 30
article thumbnail

14 Pro Tips for Running a Successful Business

Hubspot Sales

Others, like construction and transportation, have rates that are lower. According to research, though, there are a few that are more common than others : No need : A great service or product will get you nowhere if there's zero need for it. You need to research, study, and learn. Why Businesses Fail. It's harsh, but true.

article thumbnail

How to Drive Business Growth Using Net Promoter Score

Zoominfo

Think about it, each department within your company is responsible for a different aspect of the customer journey. For example, your UX and UI team may use NPS to gauge product usability whereas the customer service team might use NPS to measure each customer interaction.

Promotion 100
article thumbnail

170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

A people person with extensive C-Level experience in enterprise software, business development and operations. I exited to pursue other interests after Upland Software acquired the company in 2019. Author of The SaaS Sales Method for Customer Success and Predictive Marketing. “Always deliver more than expected!

Hiring 130
article thumbnail

How to Drive Business Growth Using Net Promoter Score

Zoominfo

Think about it, each department within your company is responsible for a different aspect of the customer journey. For example, your UX and UI team may use NPS to gauge product usability whereas the customer service team might use NPS to measure each customer interaction. Professional Services: 58. IT Services: 33.

Promotion 150