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26 CRM Techniques and Strategies for Customer Retention

Cience

Your customers are one of your company’s most important assets. Although new sales are important, smart companies also focus on retention. New customers have a lot to learn, so make sure they get the training they need to succeed right out of the gate. Live Webinars. What Is Customer Retention? Deliver Value ASAP.

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How to Handle RFPs and RFIs

The Brooks Group

Yesterday, we conducted a webinar about best practices for submitting B2B Proposals. It's part of a series of webinars celebrating this, our 35th year in the Sales Training Business. But, we've all run into those RFPs where the opportunity to connect with a prospect is limited (if not impossible).

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RIP: Sales Training

SBI Growth

Pipeline reviews, strategy sessions, forecasting analysis and sales training are all mentioned. Traditional sales training does not. Sales training is a form of their development. This is known as the event based training meeting. The training ends at 4 PM and everyone rushes to the airport to ‘get out of Dodge.’

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Seven Sales Leaders on the Challenges They Overcame in 2020 & Their 2021 Predictions

Hubspot Sales

The second layer is encouraging reps to balance empathy with prospects. “[To Instead, focus on the value, so your sales process is rooted in what's good for [the prospect].”. Sure, it would have been easier for his team to reduce the amount of training, but that would have led to lower team morale and poor performance.