Zoominfo

SEPTEMBER 1, 2019

This is a troubling trend, considering the fact that trust is the foundation of customer loyalty. So let’s get into our top five strategies to build customer loyalty! Invest in Multi-Channel Customer Service. Great customer service is one of several factors that make a customer loyal to a brand.

Loyalty 130

Loyalty Customer Incentives Incentive 130

Sales Evangelist

FEBRUARY 18, 2019

On today's episode, I share why sellers must stay focused on their customers, and why AT&T customer service caused me to switch providers. People matter Salespeople sometimes forget that people matter, so let my experience with a disconnected phone serve as a direct reminder about the need for quality customer service.

Customer Service 40

Customer Service Cancellation Customer Loyalty 40

Hubspot Sales

JULY 15, 2020

Conventional wisdom dictates that the best way to grow a business is by attracting and converting as many new customers as possible. However, we’re finding B2B businesses are prioritizing their existing customers over attracting new ones.

Pipeline 123

Pipeline B2B Ideal Customer Profile Sales Qualified Lead 123

Sales Hacker

AUGUST 28, 2018

Buyers are specifically looking for ways that make it easy for them to connect and interact with a knowledgeable resource prior to making a purchase. Could you imagine a potential customer visiting your web site and saying, “Sell to me!,” In 2018, this is the experience of an overwhelming number of B2B buyers. Is Anybody Home?

Buyer 79

Buyer B2B B2C Survey 79

Xactly

AUGUST 30, 2018

This is especially important knowing that more than half of reps (57%) are expected to MISS their quotas this year, according to the 2018 Salesforce State of Sales Report. It is a structured methodology that enables virtual account teams to deploy account resources to penetrate and cover all available opportunities.

Enterprise 40

Enterprise Enterprise Top of Funnel Compensation 40

Sales Hacker Training

NOVEMBER 21, 2022

Thanks to its centralized tracking, oversight, and learnings, revenue leaders have more insight into how effectively they’re leveraging their team resources and surpassing goals so that they can replicate successful processes. Effort duplication alone can waste resources that could have been used for more deal-closing engagements.

Sales Tools 52

Sales Tools Tools Ideal Customer Profile Lead Rank 52

Sales Hacker

DECEMBER 8, 2017

The race to the 2017 finish line is in full throttle – While last minute closed deals are still trickling in, B2B organizations are researching how to shape next year’s sales strategy to align with the top sales trends that are expected to emerge in 2018. Top 2018 Sales Trends & Predictions – Strategic Headlines.

Trends 96

Trends Outsourcing Services Top of Funnel Account Based Marketing 96