No More Cold Calling

FEBRUARY 2, 2012

I love Southwest Airlines and I love reading Spirit Magazine. If you sell software or financial services, you know exactly what I mean. Here are a few, just for starters: Gamification, Web 3.0, Finger in the Wind, Facipulate, Wallet Share, Weighing the Pig, The Buyer’s Journey, Word-of-Mouse (give me a break…). Get E-Quainted.

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Airlines Face-to-face Twitter Facebook 228

No More Cold Calling

APRIL 18, 2019

Usually, major airlines treat you like a number—unless you’ve flown zillions of miles with them—but this time, they made me feel like a real person. Most major airlines and other consumer businesses don’t recognize the power of a smile and a welcome. It was my first Delta flight in recent years. Most travelers are rushed and harried.

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Airlines Customer Referrals SalesForce 332

Sales Hacker

JUNE 12, 2018

You don’t hire a kid out of college and make him a pilot for Delta Airlines without training. Now everyone needs to make 50 calls every day.” ” Reps: “B t, I’m not making calls, cold-calling is dead, I read it on LinkedIn” Mistake #3: Not Doing It Yourself First. Emojis anyone?

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