Sales Hacker

JUNE 3, 2021

B2B vs B2C CRMs — let’s break it down. Now, there are many companies out there that target both B2C and B2B, like Amazon, Yelp, or OpenTable. If you’re a company that serves both B2C and B2B, you might need both types of CRMs. Can you use the same CRM software for B2C and B2B purposes? Marketing vs. sales.

B2C 74

B2C CRM B2B Ideal Customer Profile 74

Hubspot Sales

DECEMBER 13, 2022

This stat may be easy to brush aside in economic expansions, but in a time when every dollar of sales and marketing expense should be scrutinized, it's impossible to ignore. Before hopping on a Zoom, consider leaning into live chat, a knowledge base, and customer testimonials as a way to answer buyer questions in a low-touch way.

Hubspot 89

Hubspot B2C Consumer B2B 89

Cience

NOVEMBER 11, 2020

A lot has been spoken about the importance of customer experience in the Business-to-Consumer (B2C) domain, but what about the Business-to-Business (B2B) sales model? Is it time for B2B companies to become as ‘customer-obsessed’ as some of the most successful B2C brands have demonstrated over the last decade?

B2B 98

B2B B2C Customer Top of Funnel 98

Nutshell

MAY 3, 2023

A CRM can make your business more successful in countless ways, from tracking potential customers through your pipeline and ensuring they receive timely attention to optimizing your marketing efforts by showing you which lead sources generate the most revenue. This isn’t the case with a custom solution.

CRM 127

CRM Customer Outsourcing Services Lead Rank 127

LeadFuze

JULY 16, 2019

In the last few years, considerable attention has been paid to improving customer experience (CX) in the B2C world, however, research by Accenture Strategy makes it clear that CX is equally, if not more, important for B2B buyers as well. . Talking about expectations, B2B buyers seem to be much more demanding than B2C customers.

Influencer 63

Influencer B2B Customer B2C 63

Nutshell

MARCH 13, 2020

There are countless ways that a CRM can make your business more successful, from tracking potential customers through your pipeline and ensuring they receive timely attention, to measuring the effectiveness of your sales activities, to optimizing your marketing efforts by showing you which lead sources are generating the most revenue.

CRM 126

CRM Customer Lead Rank Software 126

Sales Hacker

MAY 26, 2021

Projects you will work on include choosing and customizing a CRM system, integrating sales applications and tools, overseeing data management and reporting, and automating tasks away from the sales floor. Be comfortable working within with sales and marketing databases—and with large sets of data. Knowledge of SQL is a big plus.

Sales Operations 60

Sales Operations Top of Funnel Lead Rank Hiring 60