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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. But what should a seller do after securing a new buyer? That’s to say, current customers will often spend more with your business than new buyers.

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4 Trends That Will Improve Your Sales Effectiveness in 2019

Women Sales Pros

Trend 1 – Smart Hiring The typical churn year over year in a sales organization is 25%. Not to mention this type of consistent churn slows the productivity of your entire organization. Use a sales-specific assessment tool to vet candidates based on role definition.

Trends 129
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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. But what should a seller do after securing a new buyer? That’s to say, current customers will often spend more with your business than new buyers.

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4 Trends That Will Improve Your Sales Effectiveness in 2019

Pipeliner

The typical churn year over year in a sales organization is 25%. Not to mention this type of consistent churn slows the productivity of your entire organization. Use a sales-specific assessment tool to vet candidates based on role definition. Test for sales competencies and behavioral attributes, not personality.

Trends 75
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Give Your Sales Territory Mapping the Direction It Needs

Gong.io

Sales territories can seriously boost sales productivity by letting sales focus on accounts near or related to each other. It can also improve the sales routes of your outside sales team. Understand your best buyers. Buyer type. Sales channel. How to optimize your sales territory maps.

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Leveraging Inside Sales

Pipeliner

According to Harvard Business Review , 46 percent of high-growth tech companies are expanding through inside sales, as compared to 21 percent growing through outside sales teams. The reasons for inside sales (SDR/BDR) team growth vary, but one fact is clear: buyers seem to be fine with alternatives to face-to-face meetings.

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Sales Hiring: The Ultimate Guide for Maximum Success

Vengreso

Many leads have used our 10-steps to digital selling to showcase “modern” sales training for today’s modern sales rep. . Vengreso is the industry leader in digital sales training and consulting. We have helped over 2,050 companies and worked with individual account executives to sales teams of tens of thousands.

Hiring 98