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5 Stellar SaaS customer service tips to reduce churn and build loyalty

PandaDoc

Whatever sector you’re in, in order to succeed you need to offer a combination of excellent customer service , high-quality products, and genuine value for money. Clients paying for SaaS (that is, software as a service) will be doing so on a recurring basis. Why customer service matters.

Churn 59
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The Not-So-Secret Ingredient to Improving Call Center Training

Lessonly

And while there are plenty of factors that go into the success of every call center, we believe that this level of productivity and professionalism is achieved only with consistent, quality training through cloud call center software. What is call center training? to highlight areas where they need to improve from the start.

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10 Best B2B Database Providers for Contacts

Lead411

By integrating with your CRM, marketing automation tools, and other software, Clearbit ensures that the appropriate individuals receive accurate information from your outreach initiatives. Pros: Robust API for existing marketing tool integration Enrichment capabilities augment firmographic and demographic information with value.

B2B 52
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Top 21 Sales Training Programs and Techniques to Boost Team Performance in 2022

Highspot

Here are a few you might recognize: B2B or business-to-business sales : Designed for B2B-style businesses that target their sales pitch toward key business decision makers (typically C-suite level leadership or managers) who are responsible for purchasing products, services, and software for their company.

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Customer expectations – how are they evolving, what is driving them, what should sellers do to keep up, and how to improve customer experiences

Artesian Solutions

Customer expectations – how are they evolving, what is driving them, what should sellers do to keep up, and how to improve customer experiences. As a seller you’ve been told countless times that the rules have changed – buyers now hold the power, they are well-informed, have more choice, and exercise higher demands.

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Whale Hunting Part I - The Rate of Decay

Tony Hughes

Don't answer your email, construct an RFP response, work the web leads or build that 55 slide presentation with your NASCAR slide. Don't do anything until you've identified, targeted, followed up with, cold-called or connected with on LinkedIn – at least 5 dream customers before lunch. If we get there in my lifetime, I'll eat my shoe.

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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. A people person with extensive C-Level experience in enterprise software, business development and operations.

Hiring 130