Customer Service Gatekeeper System Training 
MTD Sales Training
JULY 12, 2012
The Gatekeeper; that secretary, receptionist or otherwise, frontline person whose job, it seems, is to make your life as a professional sales person, miserable. Yes, a good gatekeeper (GK) can indeed cause havoc and prevent you from getting to the decision maker (DM). So to get past more gatekeepers, just get in the gate.
Hubspot Sales
AUGUST 10, 2020
During this stage, B2B reps may also have to communicate with gatekeepers to reach the individual who can make the final purchasing decision. After you make your initial outreach to the contact or gatekeeper, your goal is to establish a meeting or call to keep the conversation going. Customer Service. Systems Management.
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Hubspot Sales
MAY 12, 2023
EAs need to be diplomatic with good communication while remaining a firm and decisive gatekeeper for the executive. How to answer : Have you created a new organization system for something, like color-coding or folders in an inbox? Have you improved an ineffective system or implemented a new software?
ExecVision
APRIL 20, 2018
Systems currently in place. It can be eye-opening to see what information you can get from gatekeepers and admins during a cold call by asking the right questions. In our sales training days, we would demonstrate this phenomenon by doing live cold calls on speakerphone. Current systems, processes, vendors. Direct lines.
LeveragePoint
SEPTEMBER 21, 2018
Is an individual stakeholder a decision-maker, a key recommender, a champion, an organizer, an evaluator, an influencer, a user or a gatekeeper? However, for different solutions delivering different customer benefits, the relationships between functional roles and buying roles vary. Our security system would have prevented that event.
Fill the Funnel
SEPTEMBER 21, 2010
A quote from respected sales research and consulting firm CSO Insights sums up the problem that SalesDialers is built to resolve: ” 96 percent of a sales reps time when making outbound calls is spent dialing, leaving voice mails, navigation phone trees, and talking with gatekeepers.” Voice mail recordings.
Sales Training Advice
FEBRUARY 16, 2011
Training – many believe that training is the best method to alter selling patterns but have found little return on investment. Customers – many selling professionals and managers believe that customers buying patterns have not changed. Treat your customers correctly by becoming engaged. Return calls when promised.
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