Babette Ten Haken

MAY 21, 2018

When employees are more focused on meeting their own KPIs, than in best serving their customers in a proactive and anticipatory manner, things can go south in a hurry. Or, customer service is busy serving as many customers as possible. When this pivot scenario happens, you can migrate past and current customers.

Customer 51

Customer Pivotal Retention How To 51

Babette Ten Haken

NOVEMBER 22, 2018

This year represents the culmination in an ongoing business pivot – my own leap of faith – I’ve been making since 2014. Her One Millimeter Mindset speaking and consulting programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. is available on Amazon.com.

Ideal Customer Profile 70

Ideal Customer Profile SME Retention Pivotal 70

Babette Ten Haken

SEPTEMBER 20, 2018

Without having to deal with toxic customers stuck in Yesterday’s mindset. Develop a business growth strategy that pivots you, and your organization, away from a toxic client base. She is a member of SME, ASQ, SHRM and the National Speakers Association. The complex, digitally connected business ecosystem is challenging enough.

Ideal Customer Profile 72

Ideal Customer Profile Strategy Customer SME 72

Babette Ten Haken

JUNE 6, 2018

” In fact, we should be pivoting to discover more favorable ones. Babette’s One Millimeter Mindset Workshops and Speaking programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. She is a member of SME, ASQ, SHRM and the National Speakers Association.

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Policies Demand Generation Agencies SME Energy 48