Remove 2018 Remove Customer Service Remove Policies Remove Training
article thumbnail

2017 in Review – Birthdays, Gong Ringing, and the Future of Sales Training

The Brooks Group

Since then, we’ve delivered training to over one million sales professionals, in over 350 industries, in 22 countries around the world. We received two Bronze Awards in the 11th Annual Stevie Awards for Sales & Customer Service. The Brooks Group was named as one of the Top 20 Sales Training Companies in the world—again!

article thumbnail

When It Comes to Selling Value, Apple Sets the Gold Standard

Carew International

In 2018, Apple became the first public company to reach a worth of $1 trillion dollars. And it is no coincidence that the world’s most valued brand has also done an exceptional job of honing its value proposition for customers. The topic of Apple, Inc. Forbes has ranked Apple as the most valued brand for the last nine years in a row.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Six Key Principles To Managing Remote Sales Teams

Crunchbase

If you’re going to work with a third party though, understand that training is important. Self-service has long been found to have a high impact on customer satisfaction. The reason may be that self-service empowers customers and eliminates the time and effort required of working with a sales team.

article thumbnail

Sales Strategy: 6 Steps to Increase Conversion Rates

LeadFuze

A sales strategy is plan that outlines how a business is going to sell its products or services. It’s a planned approach to identifying and qualifying prospects, sales presentation, policy formation, and order generation. . In 2018, it surpassed $1 billion in revenue. Extensive sales training. Who will we sell to?

article thumbnail

In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

article thumbnail

50 Sales Champions: Winners of the Sales Hacker Top 50 Awards 2018!

Sales Hacker

These awards go to practitioners: people who not only did a fantastic job, but also elevated the sales profession through their behavior in 2018. To make sure we celebrate the work of people who really made a difference for their employees, customers, peers and colleagues, (not just influencers), we did something a little different.

Hiring 75
article thumbnail

Call Recording Laws: A Practical Guide

Chorus.ai

So you’re thinking about recording calls for coaching, training, and other purposes? Top Use Cases for Recording Calls There are many reasons to record calls, though most revolve around using the recordings as coaching and QA tools to drive higher quality customer experiences. But not a bad “across the board” policy) Chorus.ai