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When It Comes to Selling Value, Apple Sets the Gold Standard

Carew International

In 2018, Apple became the first public company to reach a worth of $1 trillion dollars. And it is no coincidence that the world’s most valued brand has also done an exceptional job of honing its value proposition for customers. The topic of Apple, Inc. Forbes has ranked Apple as the most valued brand for the last nine years in a row.

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Culture: The Sales Organization’s Secret Weapon

Janek Performance Group

For modern businesses, culture is not merely a ping-pong table in the breakroom or a pet friendly work policy. The team won three NBA championships in a span of four years (2015, 2017, 2018) and set several NBA records, including the most wins in a regular season (73 wins in 2015-2016). But the rewards are worth the effort.

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2017 in Review – Birthdays, Gong Ringing, and the Future of Sales Training

The Brooks Group

We received two Bronze Awards in the 11th Annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service recognizes the achievements of contact center, customer service, business development, and sales professionals worldwide. Looking to 2018.

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A Complete Guide to Thought Leadership + 6 Ways to Drive Sales Using It

LeadBoxer

What ultimately determines whether a customer buys from you or a competitor? Is it the price of your product or service, its features, or your return policy? Between 2018 and 2019, the percent of decision-makers who spend an hour or more a week reading thought leadership content grew by eight points.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

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How VoIP integrations can boost the effectiveness of sales agents

PandaDoc

These insights help improve customer service and build stronger connections with your prospects. Even better, you can update customer data in real-time while being on a call with those prospects. It speeds up the processing of customer inquiries and minimizes the risk of losing vital information.

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Six Key Principles To Managing Remote Sales Teams

Crunchbase

Self-service has long been found to have a high impact on customer satisfaction. In fact, Gartner recently found that the technologies commanding the most investment in customer service are those related to customer-facing channels, such as self-service. From 2016 to 2018, he was Head of Uber Eats in EMEA.