Partners in Excellence

JUNE 28, 2012

Today’s delay is different, and a tremendous missed customer service opportunity on the part of United Airlines. I went to the customer service desk. It’s not the customer service rep’s fault, I just want her to help me. “If The airline had the data, they know the flight would be very late.

Customer Service 86

Customer Service Opportunity Airlines Customer 86

Smooth Sale

JULY 12, 2022

The Worst Possible Customer Service. Client Perspective: Should my attempt to contact the person in charge prove fruitless, likely, I will never fly on that airline again. The Better Customer Service for the Return Flight: The Sales Success Ingredient. The message was noted and done.

Airlines 78

Airlines Hiring Hotels Customer Service 78

Smooth Sale

JULY 7, 2023

Lack of Consistency : Baggage Checking We planned to carry our luggage onto the plane of a major airline upon leaving for our destination. But on the way back with the same airline, the experiences were different, and the fee was considerable. Kred Connect with top-rated influencers to learn from and grow your networks.

Airlines 78

Airlines Loyalty Travel Hiring 78

Apptivo

AUGUST 16, 2023

In this process, techniques such as logistic and linear regression models, neural networks, and decision trees play an important role. Flight Delay prediction Airlines use predictive analytics to anticipate probable flight delays in real-time settings. How Does Predictive Analytics Work?

Analytics 52

Analytics CRM Lead Rank Airlines 52

Engage Selling

MAY 31, 2013

Traveling is great way to observe the best and the worst in sales and customer service. Hits: Air Canada Super Elite Concierge Service. Porter Airlines yummy snacks and wine for the flight home. Porter Airlines yummy snacks and wine for the flight home. Porter Airlines restrictive carry on baggage policies.

Airlines 64

Airlines Hotels Construction Policies 64

Tony Hughes

FEBRUARY 28, 2018

This is an unlikely but true story about iconic brands being protected by an amazing airline captain , the power of social media, and how to create customer-centric culture. The largest passenger airliner in the world was severely degraded and had probably lost 50% of system networks and 65% of the aircraft’s roll control.

Airlines 54

Airlines Engineering Transportation Call-back 54

Hubspot Sales

MARCH 15, 2019

There's a reason why airlines instruct us to place our own oxygen mask on before helping others: if we don't take care of ourselves, we can't take care of someone else. Engaging in personal, face-to-face communication, attending events, and networking are all critical parts of business success. Lori Greiner.

Outsourcing Services 145

Outsourcing Services Scale Lead Rank Lead Scoring 145