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Taking Customer Service from Cost Center to Profit Center

Sales and Marketing Management

Stated somewhat differently, customer problems are opportunities in disguise. When I conduct focus groups or individual interviews with highly loyal customers across a broad spectrum of different industries (e.g., I then divided these respondents into three separate groups: Those who reported no problem with their purchase.

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Market Expansion: Three Approaches for Companies Looking to Grow

Zoominfo

Increasing a company’s reach has long-term implications for finding new customers and creating greater visibility — and even stability — for products. This can be a fine balance to achieve, as you need to ensure you keep current, loyal customers on side while impressing and persuading customers in the new region.”. “The

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Market Expansion: Three Approaches for Companies Looking to Grow

Zoominfo

Increasing a company’s reach has long-term implications for finding new customers and creating greater visibility — and even stability — for products. Instead of thinking in generalities across entire regions or group of countries, it helps you to understand your company’s weaknesses and opportunities in each local market.”

Lead Rank 130
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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

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The Ultimate Guide to Price Optimization

Hubspot Sales

Copying your competitors might mean starting a price war, but making a guess could leave you balking at abysmal sales numbers. Successful price optimization is a matter of finding the sweet spot between valuable and lucrative — a balance that can have a major impact on your sales, customer satisfaction, profits, and achievable growth goals.

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