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How to Find the Best-Suited Call Monitoring Software for Your Business

Nutshell

Effective and speedy responses to customer inquiries can significantly affect customer satisfaction. Front-line service departments like sales and support thrive when they receive a substantial number of calls daily. But do sales representatives really know how to pitch their products and services to potential clients?

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The Definitive Guide to Client Onboarding and Positive Customer Experiences

Nutshell

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. It’s where the rubber meets the road, and the initial relationship you’ve built with your customer before their purchase is put to the test. But there’s more to do.

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15 Account Manager Interview Questions

Hubspot Sales

Table of Contents Asking the Right Account Manager Interview Questions 15 Account Manager Interview Questions Asking the Right Account Manager Interview Questions Account managers focus on maintaining customer relationships and supporting clients. An account manager is customer service focused.

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Cut Churn with These 5 Smart Automated Processes (+ Templates & Triggers!)

Sales Hacker

We all know customer retention is more important than ever. Which is why it’s key to strengthen customer retention processes by automating them, keeping customers engaged, and detecting any signs of churn before they happen. Automate these 5 processes to boost customer retention. We need our customers to find their “aha!”

Churn 80
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How to win more deals with enterprise sales software  

PandaDoc

Businesses looking to lock in deals with massive corporations need to add enterprise sales software to guarantee constant service delivery and maximize returns. In this article, I’ll describe different types of enterprise sales software, as well as the benefits of implementing them. What is enterprise sales software?

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Anatomy of a Virtual Conference: The Inside Story of BOUNDLESS 2020

Nutshell

Featuring live presentations from some of the brightest minds in sales, marketing, and customer retention, the event was a massive step forward from the first BOUNDLESS show back in February 2019 , both in terms of production value and attendance. KRISTEN GRAY, CUSTOMER SUCCESS MANAGER. “I KATHERINE MAYS, HEAD OF CUSTOMER EXPERIENCE.