Nutshell

FEBRUARY 22, 2023

Effective and speedy responses to customer inquiries can significantly affect customer satisfaction. Front-line service departments like sales and support thrive when they receive a substantial number of calls daily. But do sales representatives really know how to pitch their products and services to potential clients?

Call Monitoring 62

Call Monitoring Software Software How To 62

Nutshell

MARCH 25, 2024

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. It’s where the rubber meets the road, and the initial relationship you’ve built with your customer before their purchase is put to the test. But there’s more to do.

Positioning 127

Positioning Customer Churn Face-to-face 127

Hubspot Sales

MARCH 7, 2023

Table of Contents Asking the Right Account Manager Interview Questions 15 Account Manager Interview Questions Asking the Right Account Manager Interview Questions Account managers focus on maintaining customer relationships and supporting clients. An account manager is customer service focused.

Hiring 85

Hiring Account Retention Report 85

Sales Hacker

JULY 18, 2022

We all know customer retention is more important than ever. Which is why it’s key to strengthen customer retention processes by automating them, keeping customers engaged, and detecting any signs of churn before they happen. Automate these 5 processes to boost customer retention. We need our customers to find their “aha!”

Churn 76

Churn Segment Retention Sales Automation 76

Nutshell

APRIL 17, 2020

Featuring live presentations from some of the brightest minds in sales, marketing, and customer retention, the event was a massive step forward from the first BOUNDLESS show back in February 2019 , both in terms of production value and attendance. KRISTEN GRAY, CUSTOMER SUCCESS MANAGER. “I KATHERINE MAYS, HEAD OF CUSTOMER EXPERIENCE.

Conference 126

Conference Top of Funnel Promotion Social Media 126