Selling Essentials RapidLearning Center

JULY 25, 2023

The researchers surveyed 198 buyers to explore what happens when customers get angry, and found something surprising and potentially very useful for sales and customer service professionals: Customers will let you know they’re angry when they “believe they can potentially alter and/or seek a remedy for a negative event.”

Customer 52

Customer Remedy Journal Retail 52

Hubspot Sales

AUGUST 2, 2022

The software-as-a-service model got off the ground with cloud computing adoption and is now leveraged by companies worldwide to access key software tools and solutions that help streamline business operations. Keeping in touch can also help you customize offerings to meet their unique needs. Provide simple demos.

Revenue 97

Revenue Scale Forecasting How To 97

Lessonly

OCTOBER 11, 2019

Let’s face it—good customer service is the driving factor of a company’s reputation and success. It’s time to perfect customer service, and I’ve brainstormed five ideas for improving customer service that’ll help any customer service team “wow” customers. Manners matter. No such thing.

Customer Service 20

Customer Service Customer Remedy Call-back 20

Mindtickle

JANUARY 16, 2020

Many of these technologies focus on automating marketing functions or sales operations — CRM, sales activity management, forecasting, customer service success management, contract management systems, and more. But consider all the mediums through which reps interact with customers — email, phone, in-person, web-conference.

Face-to-face 52

Face-to-face Coaching Remedy Sales Enablement 52

Mindtickle

JANUARY 16, 2020

Many of these technologies focus on automating marketing functions or sales operations — CRM, sales activity management, forecasting, customer service success management, contract management systems, and more. But consider all the mediums through which reps interact with customers — email, phone, in-person, web-conference.

Face-to-face 49

Face-to-face Coaching Remedy Sales Enablement 49

Close.io

APRIL 22, 2019

Has a sales rep or a customer service agent ever asked you a question that you’ve already answered? These four mistakes combine to create a whole lot of frustration for other reps, managers, other team members, and customers. To remedy that, here are five tips for taking great sales notes. Did you give a demo?

Call-back 79

Call-back Remedy Buying Cycle Prospecting 79

Sales Hacker

OCTOBER 22, 2017

Accurate information about clients, market trends, rival solutions and other business intelligence enables a salesperson to make better decisions, engage the right customers better, and close high value deals while shortening the sales cycle. Sales Presentations & Sales Demos. Tools have changed and so have customer demographics.

Social Media 102

Social Media Sales Qualified Lead Negotiation Policies 102