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Customer Service Training in Call Centers: A Quick Guide to Building a Better Team

Lessonly

Have you ever been on the receiving end of a bad customer service experience? With nearly 3 million customer service employees in the U.S. alone, customer service is a relevant and necessary job. With nearly 3 million customer service employees in the U.S. Let’s explore…. Assess, Plan, Build .

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Revolutionizing SaaS Sales Training: A Success Journey

Vengreso

The truth is, without proper SaaS sales training, scaling your software company becomes an uphill battle. One such compelling story of metamorphosis comes from Vengreso, which has impressively transitioned from a sales training firm into an influential Software as a Service (SaaS) technology enterprise. The result?

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Sales Strategy 101: The Ultimate Guide

Zoominfo

Inbound sales are when customers initiate contact with your business to inquire about the product or service you sell. You educate the customer about your brand through different engagement tactics and channels. Leaning into data collection and analysis and pivoting as needed.

Strategy 130
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Podcast 127: Sales Careers & Values with Dave Crow

John Barrows

This week we’re pleased to have Dave Crow from Seismic Software on the podcast. One of my sales mentors, his son was my intern last summer and he got out and he said, you know, Dave, I’ve got a finance degree, yada yada, I think I want to pivot and get into sales. And I said, well what are you looking for? I need help.

Up-Sell 116
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7 Things Sales Needs from Marketing

SugarCRM

Real-time alerts for hot leads, facilitated by website visitor tracking software, stand as a pivotal tool for sales departments. By taking the time to educate sales reps, a company empowers them to not only sell products but also to effectively communicate the brand’s values and unique selling propositions.

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Fuel Growth Podcast: Riding the Road to Sales Success

SugarCRM

BrainSell specializes in customer relationship management (CRM) and enterprise resource planning (ERP) software for the sales, marketing, customer service and finance departments. The deal doesn’t end when the contract is signed though.

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Fuel Growth Podcast: Riding the Road to Sales Success

SugarCRM

BrainSell specializes in customer relationship management (CRM) and enterprise resource planning (ERP) software for the sales, marketing, customer service and finance departments. The deal doesn’t end when the contract is signed though.