MTD Sales Training

MARCH 5, 2019

When you hear the term ‘customer service’, what connotations spring up? Whatever you think customer service is, it often needs to be revisited in order to be kept front-of-mind. Whatever you think customer service is, it often needs to be revisited in order to be kept front-of-mind.

Customer Service 225

Customer Service Customer Hotels Cold Calling 225

Smooth Sale

AUGUST 31, 2023

Hotel Room Danger Zone Upon checking into a hotel, the lobby was attractive, and the people at the desk were welcoming. Hotel Gym vs. the Elevator It was almost equally surprising that a well-respected hotel would have remarkable high-tech applied to the elevators but not include the floor to the gym.

Hotels 106

Hotels Customer Travel Hiring 106

Jeffrey Gitomer

SEPTEMBER 9, 2011

Online Training. The Truth and Profit Behind Your Service. Tweet Share I’m in Las Vegas, where nine of the ten largest hotels in the world reside. Each hotel competes against the other for huge contracts. So what are these big hotels doing about it? I believe every hotel is overlooking THE difference.

Hotels 175

Hotels Training Hiring Social Media 175

Jeffrey Gitomer

MARCH 3, 2012

Online Training. Tweet Share I want you to join me March 8th for an afternoon leadership seminar, and March 9th for a morning sales seminar at the Sheraton Raleigh Hotel so you can make 2012 the year you dominate your market and the year you dominate your competition. -->. Customer Loyalty. See Jeffrey Live! Categories.

Hiring 171

Hiring Social Media Hotels Loyalty 171

Distribution Pricing Journal

AUGUST 23, 2023

Customer interactions and relationships grow with the level of service you provide. Services drive more frequent customer interactions in ways that improve their lives. That tends to lead to higher customer retention and loyalty so you get a higher share of wallet.

Lead Rank 52

Lead Rank Lead Scoring Automotive Distribution 52

Smooth Sale

JULY 12, 2022

The Worst Possible Customer Service. Uncaring: No offer came our way to put the passengers up for the night in a motel or hotel nearby. The Better Customer Service for the Return Flight: The Sales Success Ingredient. Until the very end, the experience was the all-time worst customer service.

Airlines 78

Airlines Hiring Hotels Customer Service 78

Jeffrey Gitomer

APRIL 26, 2011

Online Training. In trying times for the “hotel” industry, Jeffrey taught us secrets that have placed us on a different tier from the competition. Customer Loyalty. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey?

Hiring 190

Hiring Social Media Ideal Customer Profile Loyalty 190