Customer Service Inside Sales Retention Tools 
Score More Sales
JULY 23, 2013
When I was at the Smarter Commerce Global Summit in Nashville this year, I wrote about the news that Watson would be starting to use AI expertise to help in customer service applications. I just didn’t think Watson could get any smarter – but now that I think about it, it makes total sense. Remember R2-D2?
SBI
JUNE 12, 2018
Brainshark elevates sales training by providing tools, assessments, and dashboards that help our customers answer this question with confidence. Brendan: Brainshark is recognized for providing award-winning customer service and support (something we’re very proud of!),
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Highspot
JANUARY 19, 2022
This will likely involve training in multi or omnichannel sales, as businesses now have to embrace social media, live chat, email, texting, video chat, phone calls, and more to reach leads and customers. Courses are tailored to inside sales, field sales, and call center sales teams, and several are designed specifically for managers.
Hubspot Sales
JUNE 5, 2019
In a channel sales model, a company sells through third partners -- affiliate partners (who get commission on each purchase), resellers, value-added providers (who typically bundle your product with their own), or another entity that doesn't work for it directly. That makes creating multiple sales teams unnecessary.
InsideSales.com
OCTOBER 29, 2019
XANT studies have shown that leadership activities like coaching and mentoring positively impact the growth and retention of top performers, maximizing investment in people and processes. If the customer has confidence that the salesperson will find the perfect product, it will be a closed deal. Be Prepared.
Zoominfo
AUGUST 12, 2020
Popular to contrary belief, sales teams can not only survive in the age of buyer empowerment, but use buying behavior to their advantage — so long as processes and prospecting tools that help engage the right buyer, at the right time, with the right message. How Do You Improve Retention Rates for B2B Sales Teams?
Zoominfo
AUGUST 12, 2020
A quality sales organization is build on retention and a quality sales team structure. Here’s a secret: Contemporary sales leaders are just as well equipped as their counterparts in procurement. But what does the structure of a B2B sales organization look like as we enter the next decade? Today, we review.
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