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Insights on Outbound Conference in Atlanta

Pointclear

Time blocking yourself for prospecting is the highest value opportunity.”. Sales is NOT customer service.”. For example, right now our website says: “PointClear is 100% focused on proactively reaching out to prospects that fit your ideal profile. What are their pains and problems? No one defaults to prospecting.”.

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Depend on Recurring Revenue? Here’s How to Contain Creation Costs

Braveheart Sales

An outside sales call costs $308, an inside sales call costs $50 [Source: PointClear]. Unfortunately, I have often seen, particularly in the security industry, that customer service personnel are slapped onto the phone untrained and then called inside salespersons. Source: com]. They are not one and the same.

Revenue 52
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Culture Always Wins: Closing the Cross-Cultural Sale

Pointclear

customer. “Of The Indian’s assumption is that good customer service requires an unqualified yes. Salespeople should be encouraged to turn discomfort into an opportunity to learn and connect in order to build a sustainable relationship. asks the U.S. Of course,” answers the Indian systems integrator. Remember the group.

Closing 198
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True Story: Without a marketing plan, he planned to fail!

Pointclear

Get an 800 number for our customer service line. First there is an assessment of the strengths and weaknesses, opportunities and threats (SWOT). From this document companies attempt to exploit the opportunities, avoid the threats, build on their strengths, and shore up the weaknesses. Things such as: Hire two salespeople.

Margin 203
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"New Sales. Simplified." A Must-Read!

Pointclear

The first week we uncovered a $1,000,000 opportunity he knew nothing about. There’s a plethora of account managers and customer-service people filling sales roles, but “true sales hunters,” as Mike refers to them, are few and far between. A while back we dealt with a sales rep whose territory was Warner Robins Air Force base.

Handbook 100
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Have Our Customers and Clients Become Irreversibly Promiscuous?

Jonathan Farrington

Let’s look at what we know: All of our customers and clients are more informed than ever and typically enter the sales/buying cycle much later than they used to – you must be sick of hearing that, but it’s true. So how does that work?

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PowerViews with Dan Waldschmidt: Changing the Conversation

Pointclear

Treating employees, customers, and prospects as fellow human beings first influences both your tactics and your outcomes. Although the company has earned kudos for examples of extreme customer service, few businesses fully embrace an approach that runs counter to traditional accounting practices. Connections.