Tony Hughes

NOVEMBER 4, 2018

So far we’ve done half-day workshops in three cities with approximately 80 people ranging from senior business leaders to IT system managers. We asked the participants what they believed the biggest challenges and burning issues are in Customer Experience, and we deliberately avoided steering the conversation toward CRM software.

CRM 82

CRM Strategy Customer Epiphany 82

Customer Centric Selling

JUNE 24, 2015

In retrospect they provided a great amount of knowledge but it was left up to each seller to decide how to make calls on owners or executives of small businesses to have them consider migrating from manual ledger cards to automated systems. IBM taught me about hardware and software and I mistakenly thought my job was to educate buyers.

Epiphany 40

Epiphany Territories Call-back Small Business 40

Partners in Excellence

DECEMBER 15, 2013

What Apps, Software, Tools Can’t You Live Without? Actually, my master ToDo list is in our CRM system, but everyday I print it onto some special cards I carry. The Four Steps To The Epiphany by Steve Blank. Current Computer: MacBook Pro. Backup in the home office is an iMac. Everything’s there.

Hotels 88

Hotels Travel Airlines Epiphany 88

Vengreso

JANUARY 13, 2023

While a Vice President at Salesforce, David Priemer had an epiphany: the very sales tactics his team was using were not working on him. #DigitalSelling #SocialSelling Click To Tweet Buy the Book Here #34 Sell the Way you Buy by David Priemer When was the last time you enjoyed talking to a salesperson?

Paid Content 81

Paid Content Conversion Top of Funnel Hiring 81

DiscoverOrg Sales

JANUARY 25, 2018

Henry : Things that were ad hoc have to become systemized and processed. But when you have a 32-person team, you need systems that you can count on to hit longer-term objectives. You need to have systems that support and give you visibility into seeing how you’re doing at each of those levels. I had to think strategically.

Scale 113

Scale Hiring Epiphany System 113

Sales Hacker

OCTOBER 7, 2021

A people person with extensive C-Level experience in enterprise software, business development and operations. I exited to pursue other interests after Upland Software acquired the company in 2019. Do some self-assessing about what your value proposition is and what your value system is. “Always deliver more than expected!

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130