Sales and Marketing Management

SEPTEMBER 6, 2019

Smart companies saw the possibilities of cyber customer service from the beginning, and jumped right on that bandwagon. For the first time in decades, email and live chat support made it possible to quickly and easily communicate with a real person instead of a computerized menu or canned response.

Social Media 184

Social Media Outsourcing Services Customer Service Media 184

Score More Sales

APRIL 11, 2014

Smart companies in nearly every industry are building out strong inside sales teams now. Since the advent of good webinar apps and other helpful tools it has been easier to communicate well virtually and postpone or reduce the need for in-person meetings. Increase Opportunities. Expand Your Pipeline. Close More Deals.

Inside Sales 209

Inside Sales Webinar Metrics Social Selling Conference 209

Pointclear

FEBRUARY 2, 2011

Follwer her on Twitter @marketingprofs. It’s true that B2B marketers are embracing social tools as a way to both connect with customers and grow their businesses. Most businesses have some kind of social presence or plan to have one: Most have attempted a blog or Facebook page, or have at least peeked at Twitter.

Trends 180

Trends B2B Social Media Marketing 180

Zoominfo

OCTOBER 4, 2019

Maersk now has over 63K Twitter followers and 2.45M likes on Facebook. After all, it’s not a business that reaches out to your company for support — it’s a person. As Ann Handley has so rightly said , smart companies lead conversations, not just join them. Do you offer personalized customer service?

B2C 182

B2C B2B Marketing Lead Rank 182

Partners in Excellence

APRIL 13, 2018

Daily, I get feeds from all sorts of services, several provide me information and news on people and companies I’m following. Service like LinkedIn keep me updated with activity of people I’m following on LinkedIn, I have my special Twitter groups. I just got my first “SMART Company Brief” from DecisionLink.

Smart Company 65

Smart Company Analysis Face-to-face Competition 65

Zoominfo

OCTOBER 4, 2019

Maersk now has over 63K Twitter followers and 2.45M likes on Facebook. After all, it’s not a business that reaches out to your company for support — it’s a person. As Ann Handley has so rightly said , smart companies lead conversations, not just join them. Do you offer personalized customer service?

B2C 100

B2C B2B Marketing Lead Rank 100