Remove 2019 Remove Customer Service Remove Sales Remove Sales Talent
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9 Can’t-Miss Customer Service Conferences in 2019

Lessonly

Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. The series provides the opportunity to learn how to take your customer service to the next level, regardless of the channel.

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Three Sales Management Practices that Chief Revenue Officers Can Use to Prepare Themselves for a Recession

Miller Heiman Group

Nearly half of American CFOs indicated they believed a recession would hit by mid-year 2020 in a Duke University/CFO Global Business Outlook survey released in June 2019. Last year, the average sales organization saw revenue attainment of 101%, according to CSO Insights, the research division of Miller Heiman Group.

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Assess Your Sales Performance with the Sales Performance Meter Diagnostic

Miller Heiman Group

In “All That Glitters Is Not Gold: 2019 World-Class Sales Practices Study,” CSO Insights, the research division of Miller Heiman Group, shared the top 12 best practices that are aligned with world-class sales performance (download it here if you haven’t read it yet). How effective is your sales team’s sales strategy?

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Align Your Sales Organization around these Four Strategies to Drive Sales Success

Miller Heiman Group

On the surface, your sales organization looks like it’s doing everything your shareholders or board expects: Your revenue attainment is up, and more salespeople are exceeding their goal than you’ve seen in the last five years. Assess Your Sales Performance. Evaluate Your Existing Talent—and Rebuild Your Hiring Profiles.

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Set Yourself Up to Crush Your Next Fiscal Year

Miller Heiman Group

As you decide how and where to invest your resources for 2020, think about what changes you want to make to improve performance at your sales organization. That data is hard to come by, but we have a solution that puts it at your fingertips: the Sales Performance Meter. Take the Sales Performance Meter.

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How to Close Sales Talent Gaps and Optimize Performance

Miller Heiman Group

Are you confident that your sales team can meet whatever new challenges arise in an increasingly unpredictable sales landscape? Take these steps to better understand your sales force and exceed buyer expectations and transform your sales. Measure Your Talent Strategy. Talent gaps are costly.

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The ultimate guide to sales development

Close.io

Marketing was responsible for building interest and generating leads and then sales would pick up the baton and close revenue. Meanwhile, sales has always been driven by quotas. Enter sales development. Overview of sales development. What is sales development? Sales development team members/roles.