SugarCRM

JANUARY 21, 2020

We launched several new products, announced exciting acquisitions and introduced the world to a whole new suite of solutions to help companies succeed at marketing, selling and customer service. And so, without further ado, here’s a recap of the top 20 posts to help you get ready for what’s to come in 2020.

SugarCRM 26

SugarCRM Lead Rank Lead Scoring CRM 26

SugarCRM

NOVEMBER 15, 2021

Customer-centricity will serve as a top growth engine in a post-pandemic world riddled with shortages, delays, disruptions, and closures. Businesses revisit their strategic models in an age where customer loyalty is fundamental in the pursuit of profit. Closing Thoughts.

Face-to-face 49

Face-to-face How To Scale Loyalty 49

SugarCRM

FEBRUARY 9, 2021

The opposite is true too, though—stellar customer experiences help keep your clients loyal. Around 92% of organizations that invest in customer experience say they see an improvement in customer loyalty because of their efforts. How SugarCRM’s HD-CX Software Can Help. An Ever-Growing Importance.

Ideal Customer Profile 49

Ideal Customer Profile SugarCRM Customer Loyalty 49

SugarCRM

DECEMBER 27, 2022

Sugar challenged the hassles of traditional CRMs by unveiling high-definition customer experiences (HD-CX), a step beyond the traditional 360-degree customer view. 2022 is the year we let SugarCRM make the hard things easier for marketing, sales, and service teams. 2022 is the year we let the platform do the work.

SugarCRM 29

SugarCRM Ideal Customer Profile Churn Demographics 29

SugarCRM

MARCH 6, 2020

One of the speakers we’re most excited about is Alex Hunter, the customer loyalty expert who was once part of the team that founded award-winning airline Virgin America. In the closing keynote, he’ll explore the psychology of brand loyalty and share what leading companies do to deliver a phenomenal customer experience that scales.

SugarCRM 47

SugarCRM Customer Airlines Scale 47

SugarCRM

APRIL 8, 2020

If everyone by 2020 will be competing with their industry on the basis of experience what separates a company from another? What makes their service experience better? What marks the tenants of a customer experience leader? The post It’s Not a Fad: The Experience Economy is Here to Stay appeared first on SugarCRM.

SugarCRM 26

SugarCRM Industry Guarantee Follow-up 26