Zoominfo

MARCH 21, 2022

The apparel retail sector, for example, suffered employee attrition rates of almost 20%, along with fast-food and specialty retail (11%), casual restaurants (10%), and general and grocery retail (9%). However, while every major economic sector saw employees leave, some industries were hit significantly harder than others.

Quota 100

Quota Hiring Face-to-face Advertising 100

Zoominfo

DECEMBER 5, 2019

87% of retailers agree that an omni-channel marketing strategy is critical or very important to their success ( source ). 86% of senior-level marketers agree that it’s important to create a cohesive customer journey across all touchpoints and channels ( source ). 91% of retail brands use two or more social media channels ( source ).

Marketing 100

Marketing Retail Channels Social Media 100

Apptivo

MAY 26, 2022

Customer satisfaction and loyalty to your brand develop when companies consistently deliver on these four factors. Ongoing customer engagement initiatives. Effective post-purchase customer service. In short, companies need to deliver consistently across the whole customer journey. A superior product.

Lead Rank 52

Lead Rank Lead Scoring Customer Scale 52

Pipeliner

MAY 6, 2021

In 2020, the year-over-year online sales growth was at 32% , which is more than double compared to 2019. This will help to reduce your customer team’s time to reply to all the inquiries about shipping status and keep your customers happy knowing that their order is on their way. Offer self-service options to customers.

How To 52

How To Promotion Customer Service Follow-up 52

The Digital Sales Institute

JANUARY 6, 2021

2020 will go down in history as the year that drastically changed the way all of us, business and consumers buy. Bricks and mortar retailing will most likely never recover the footfall they once enjoyed. Sales, marketing, and customer service will blend in together to form a holistic growth enablement strategy.

Lead Rank 66

Lead Rank Negotiation Face-to-face Buyer 66

Sales Hacker

DECEMBER 8, 2017

Sales tools and automation capabilities are more advanced than ever before. By 2020, 70% of sales teams will be using analytics to understand their customers. Companies who are able to target potential customers with the right messages at the right time will win. That’s the reality that will set in for 2018.

Trends 96

Trends Outsourcing Services Top of Funnel Account Based Marketing 96

Sales Hacker

OCTOBER 7, 2021

Prior to joining Primary in early 2020, Cassie spent 15 years as a tech operator. Most recently, she held a variety of executive roles at Sailthru from 2013-2020, ultimately becoming the company’s Chief Revenue Officer. Talent: Beth innately understands how great leaders improve sales performance and win the war for talent.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130