Remove 2020 Remove Loyalty Remove Sales Remove SugarCRM
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SugarCRM’s 2021 Year in Review

SugarCRM

2021 is the year we let SugarCRM make the hard things easier for marketing, sales, and service teams. Our CRM and Sales Impact Report revealed the blind spots, busy work, and roadblocks that lead to sales friction and contribute to customer churn. 2021 is the year we let the platform do the work. We Stayed Connected.

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How Casabaca Toyota Leveraged Digital Transformation to Drive Customer Experience

SugarCRM

Casabaca Toyota was able to achieve this with the help of SugarCRM. Just five years ago, Casabaca’s sales process relied on paper, phone calls, and manual workflows to create leads. But the pandemic changed that in 2020 as public places were closed and companies were forced to conduct business digitally.

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Year in Review: Sugar’s Top 20 Blog Posts to Kick Off 2020

SugarCRM

And so, without further ado, here’s a recap of the top 20 posts to help you get ready for what’s to come in 2020. Competitive advantages to help you get ahead in 2020. 20: Welcome to the New SugarCRM! Are your marketing and sales teams truly in sync? If not, you’ll definitely want to check out this post.

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How to Drive Growth Through CX

SugarCRM

Businesses revisit their strategic models in an age where customer loyalty is fundamental in the pursuit of profit. Personalization is essential in both securing new sales and upselling. Customer-centricity will serve as a top growth engine in a post-pandemic world riddled with shortages, delays, disruptions, and closures.

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5 Ways CRM Can Improve Your Enterprise Customer Experience

SugarCRM

The 2020 COVID-19 pandemic has illustrated this truth — businesses with customer experience solutions already in place were able to quickly find out what their target audience needed and work to provide it. The post 5 Ways CRM Can Improve Your Enterprise Customer Experience appeared first on SugarCRM. Enable a proactive approach.

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Why Customer Experience Is Business-Critical and How to Achieve It

SugarCRM

Customer experience (CX) is business-critical because it directly impacts the sales, revenue, and profit your business generates. PwC also notes that customers’ bad experiences do more than drive down your potential price points — they might mean you lose out on sales as consumers flock to competitors. An Ever-Growing Importance.

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SugarCRM’s 2022 Year in Review

SugarCRM

2022 is the year we let SugarCRM make the hard things easier for marketing, sales, and service teams. Our CRM and Sales Impact Report revealed the blind spots, busy work, and roadblocks that lead to sales friction and contribute to customer churn. The SugarCRM team wishes you lots of health and happiness in 2023!