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How Powerful are Your Conversations with Customers in Crisis?

Miller Heiman Group

In an economic landscape full of anxiety and hesitation, sellers must understand what their customers need now and be prepared to navigate unexpected hurdles in the selling process. B2B buyers’ expectations have never been higher, and during this time of crisis, buyers can be especially reluctant to accept new ideas or alternative solutions.

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Want Better Sales Conversations? This Diagnostic Shows You How

Miller Heiman Group

B2B buyers’ expectations of sellers have never been higher. Customers have consistently positive interactions in every channel. Use questioning skills to reveal customer needs. Customer service interactions enhance customer experience. Provide clients with insights and perspective.

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What is Data as a Service (DaaS)?

Zoominfo

APIs and webhooks: A comprehensive suite of search, enrich, and subscription APIs that seamlessly integrate and update B2B data and intelligence directly in any system and workflow, in real time, at scale. A DaaS solution also includes data services for teams that have custom requests, advanced analysis, and larger-scale data delivery needs.

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AI: The Key to Reversing Customer Churn

SugarCRM

We wanted to understand how technology is transforming the expectations of sales and marketing leaders and their customers, which roadblocks and blind spots are causing sales friction and contributing to churn, the impact of misalignment between sales and marketing, and the impact this has on organizations. Enhancing digital experiences.

Churn 49
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How to Prep Your Business For Self-Service Buying

SugarCRM

But, it’s equally important to provide ways to self-service buying, especially in the initial phases of the buying process. B2B customers are not different from B2C consumers in the early stages of their buying journey. B2B customer journeys can have as many as 10 marketing and sales touchpoints. It clearly is.

B2C 26
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How to Build an Effective Sales Training Program

Highspot

The Importance of Building Sales Skills The sales landscape has dramatically shifted: 44% of B2B buyers said they don’t want to speak to a sales rep. Create guided learning experiences that infuse your organization’s sales methodologies. Create role-specific courses so that your sellers can dive into what matters most to them.

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How to Build an Effective Sales Training Program

Highspot

The Importance of Building Sales Skills The sales landscape has dramatically shifted: 44% of B2B buyers said they don’t want to speak to a sales rep. Create guided learning experiences that infuse your organization’s sales methodologies. Create role-specific courses so that your reps can dive into what matters most to them.