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How Powerful are Your Conversations with Customers in Crisis?

Miller Heiman Group

In an economic landscape full of anxiety and hesitation, sellers must understand what their customers need now and be prepared to navigate unexpected hurdles in the selling process. B2B buyers’ expectations have never been higher, and during this time of crisis, buyers can be especially reluctant to accept new ideas or alternative solutions.

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Want Better Sales Conversations? This Diagnostic Shows You How

Miller Heiman Group

B2B buyers’ expectations of sellers have never been higher. That is, unless their organization adopts a sales methodology designed to improve sellers’ conversational skills into its enterprise sales strategy. And that’s why we’ve developed our newest diagnostic, the Sales Conversation Metric.

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What is Data as a Service (DaaS)?

Zoominfo

APIs and webhooks: A comprehensive suite of search, enrich, and subscription APIs that seamlessly integrate and update B2B data and intelligence directly in any system and workflow, in real time, at scale. A DaaS solution also includes data services for teams that have custom requests, advanced analysis, and larger-scale data delivery needs.

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AI: The Key to Reversing Customer Churn

SugarCRM

Sugar’s new research 2022 CRM Impact Report surveyed sales and marketing decision-makers to explore customer satisfaction and retention issues. The Great Customer Resignation Is Top Priority for B2B Marketers. The high cost of customer churn is intensifying and exponential. Things to Look Out For.

Churn 49
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How to Build an Effective Sales Training Program

Highspot

If you want your sales team to efficiently and consistently close deals, you need to arm them with the resources and materials they need to be successful. Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key.

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How to Build an Effective Sales Training Program

Highspot

If you want your sales team to efficiently and consistently close deals, you need to arm them with the resources and materials they need to be successful. Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key.

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How to Prep Your Business For Self-Service Buying

SugarCRM

But, it’s equally important to provide ways to self-service buying, especially in the initial phases of the buying process. B2B customers are not different from B2C consumers in the early stages of their buying journey. B2B customer journeys can have as many as 10 marketing and sales touchpoints.

B2C 26