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Don’t Be Afraid to Call Back Sooner!

Mr. Inside Sales

If you want more “treats” than “tricks” when dealing with prospects, then be bold and call back sooner than you are now. I don’t know why sales reps always default to: “I’ll call you again in a month…” Or 60 days or 90 days, etc, but why would you want to miss all the sales this prospect will place in the meantime?

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Call Back Sooner Than You Think You Should

Mr. Inside Sales

I don’t know why sales reps always default to: “I’ll call you again in a month…” Or 60 days or 90 days, etc. Why would you want to miss all the sales this prospect will place in the meantime? I’m happy to call you back at the end of this week—do you think you’ll have some clarity over your needs by then?”. “I’m

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Need Help Finding Good Inside Sales Reps?

Mr. Inside Sales

Finding and hiring good inside sales reps has always been a challenge, and it’s gotten even tougher since the pandemic. Recruiters, HR departments, and sales managers are working harder than ever, and they all ask me the same thing: “Where has everyone gone?”. Setting call back appointments that stick.

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3 Ways to Handle: “I Don’t Have Time for the Presentation”

Mr. Inside Sales

We’ve all been there – you call your prospect back at the appointed time for your presentation and they tell you any of the following: This isn’t a good time, OR. First, understand what’s happening here: Remember the law in sales: Leads Never Get Better! Our presentation is pretty in depth, but I can do this.

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Qualifying: Before or After Your Presentation?

Mr. Inside Sales

I was working with a new client this week, and I listened to a recording of their presentation and it went like this: Hello, how are you doing—brief rapport building Deep dive into their presentation—including features and benefits Qualifying to see what the client was most interested in. Is this the way your presentations go?

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How NOT to Follow Up on an Email

Mr. Inside Sales

I hope you’re not making this common mistake when following up on an email you sent: “I’m just calling to see if you got the email I sent you?” If your team is struggling with call reluctance and is tired of the endless rejection they face, then get instant access to our On Demand training today.

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Your Prospect Has All The Answers

Mr. Inside Sales

The problem for many sales reps, is that they prefer to pitch and talk at prospects more than they actually ask questions and listen. To prove this, just listen to a few phone calls of yourself or some of the reps in your office. Sounds simple, but trust me, it isn’t. How’s your Tuesday going?”