Channels Customer Service Selling Skills Training 
Highspot
JANUARY 19, 2022
Sales training programs are often like that — but they don’t have to be. The trick is knowing what training program and techniques to use. In this guide, we’ll dive deep into sales training and give you the information you need to choose an impactful course for your team, including: What is sales training?
Miller Heiman Group
APRIL 7, 2020
Poor customer service is costly: many customers stop doing business with a company if they have a single poor experience. Bad customer service costs businesses more than $41 billion a year, according to Bain & Company. Why Customer Service Best Practices Matter in Industry and Life Sciences.
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Highspot
JULY 6, 2023
In this guide, we’ll explore the key sales skills that will equip your reps with confidence and boost sales. With proven sales training strategies and ongoing coaching and enablement, reps will be ready to tackle the art of selling. Why are Sales Skills Important?
Partners in Excellence
NOVEMBER 29, 2018
The other day, I published a post, “ Are Traditional Selling Skills Even Relevant Anymore? Procurement, customer service, HR are all easily understood. Perhaps, training them together, having them learn from each other can create huge benefit. But increasingly, that seems less relevant.
Miller Heiman Group
AUGUST 1, 2019
For companies that have prioritized customer success, they know that service teams touch existing customers 10 times more than salespeople. Define the Customer Success Role. These individuals, no matter the title or role, ensure that your customer’s experience after the sale is as stellar as it was during the sale.
The Sales Hunter
JANUARY 9, 2012
Selling a Price Increase. It is a perfectly normal feeling, and a form of energy that can be channeled to your benefit. She is CEO of BRODY Professional Development, a business communication and presentation skills company that offers tailored training programs, workshops, keynote presentations, and executive coaching.
The Sales Hunter
JANUARY 23, 2012
Selling a Price Increase. Just a few hours earlier before taking off on a training mission, I had reprimanded my 22-year-old crew F-16 chief for shorting me 500 lbs of fuel. Have you ever spent a day with your channel partners and joined them on a few sales calls? customer service. high profit selling.
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