Allbound

SEPTEMBER 12, 2018

As AppDirect co-CEO Daniel Saks points out , “80% of on-premise software vendors operate a channel program to enable other companies to sell their products, while only 20% of SaaS vendors operate similar programs.” Higher tiers also include referral bonuses, product discounts, and a dedicated channel manager.

Commission 112

Commission Referrals Hubspot Marketo 112

Nutshell

DECEMBER 7, 2023

This bot integrates with many different channels and tools to give you more control over operations. You can build up your knowledge base and create personas to optimize each output. This tool makes it easier than ever to write content for a variety of channels. Traditional chatbot builders vs.

Top of Funnel 54

Top of Funnel Customer Service Lead Rank Ideal Customer Profile 54

Hubspot Sales

JUNE 8, 2020

By putting our prospects in touch with our customers, we are opening up the channels of communication, and better leveraging the flywheel. Instead, you could say "Why don’t you spend a little time in our customer knowledge base?" Include prospects in your ecosystem. Ask for feedback.

B2B 85

B2B Ideal Customer Profile Top of Funnel Prospecting 85

Zoominfo

JUNE 24, 2018

Self-service is quickly becoming the preferred customer support channel. Think of it this way—human representatives spend most of their time using support channels to solve complicated customer issues. But what is a knowledge base, exactly? Try a promotional product, a discount, or a cash bonus. Keep reading!

Customer 133

Customer Social Media Discount Knowledge Base 133

Close.io

FEBRUARY 24, 2020

This includes white papers, case studies, testimonials, pricing and discount information, and more. So, organize a regular content brainstorm session with both the marketing and sales teams, or keep a Slack channel open where they can discuss ideas and options for relevant content. Content analytics in Showpad.

Sales Enablement 85

Sales Enablement Top of Funnel Hiring Face-to-face 85

Sales Hacker

DECEMBER 8, 2017

YoY Increase in CAC leading to increased reliance on channel partnerships. The role of text messaging and other unconventional communication channels in sales prospecting and customer success. Outbound Gets Tougher With GDPR Regulations: SaaS Goes Channel Sales For The Win! Sell through trusted partner channels.

Trends 96

Trends Outsourcing Services Top of Funnel Account Based Marketing 96

Sales Hacker Training

MAY 29, 2020

The customer service that was so bad, no discount or Black Friday deal could entice you back. Similar to customer knowledge bases , a system status page empowers your customers to get the information they need without contacting support. What’s your customer service horror story? The cost of those negative experiences?

Customer 89

Customer Social Media Twitter Churn 89