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How can call center training programs be improved? Here’s what worked for 5 Lessonly customers.

Lessonly

So, you’re on a journey to improve your call center training. Call center training courses, online or in-person, are really all about continuous improvement. How Five Customers Improved Their Call Center Training Programs with Lessonly . Jostens shifted to bite-sized training. . Cellular created measurable consistency. .

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An Empty Wagon – Sales eXchange 194

The Pipeline

Picture yourself as the person getting the calls, dozens of calls every week, from the copier rep, the wireless rep, the IT integrator rep, the office supply rep, the transportation rep, the sales training rep, and the oodles of other reps. This unnecessarily extends the length of their sale cycle, or kills the sale all together.

Wireless 280
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Shared Mediocrity – Sales eXchange 178 – A Question To Sales Leaders

The Pipeline

What I never understand is why companies, and sales leaders participate in this silly ritual. Doesn’t matter if I am working with software companies, wireless, service providers, you name it, it is much the same. The poor soul who is supposed to deliver results with other companies’ discards.

Hiring 254
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Are You Ready to Improve Transparency for Your Business?

Smooth Sale

Robert Hall is President and Senior Engineer for Track Your Truck , a commercial vehicle GPS tracking company. He has extensive business experience in the wireless communications industry and focuses on RF system engineering, RF communications engineering, GPS tracking, and IoT. How to Improve Transparency Within the Company.

Hiring 78
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Does Swag Work as a Sales Tool? (Here’s What the Data Says)

Sales Hacker

More recently, companies have started to integrate swag into their sales sequences, driving healthy growth for the entire industry. Fast Company even published an article encouraging brands to stop spending money on swag , citing broad environmental concerns. (a No, not software in this case, but rather swag as a step. .

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Email Open Rates By Industry: See How You Stack Up

Hubspot Sales

Here are some interesting findings from the data: Out of the 29 industries, Marketing and Advertising companies have the lowest email open rates. Personalize your subject lines by using the recipient's name, mentioning their company, mentioning someone they know, or referring to a personal tidbit about them. Software: 28%.

Industry 143
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Shared Mediocrity – Sales eXchange 178 – A Question To Sales Leaders

The Pipeline

What I never understand is why companies, and sales leaders participate in this silly ritual. Doesn’t matter if I am working with software companies, wireless, service providers, you name it, it is much the same. The poor soul who is supposed to deliver results with other companies’ discards.

Hiring 120