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Gabb Wireless Decreases Agent Ramp Time by 80% with Online Training and Coaching

Lessonly

“Lessonly has been an all-in-one partner for our learning experience, and that’s been really valuable for our company. Now, we’re able to provide our agents with a really robust training experience.”.

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Don’t Make It Sound So Negative

The Pipeline

Companies who sell commodities, gravel let’s say, never have this discussion, because they know they are a commodity. It’s fascinating to me that companies and salespeople who work for companies who know they are commodities, don’t ever have this debate. Not surprising, price was only in the top 5 for 2 of the ten companies.

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How can call center training programs be improved? Here’s what worked for 5 Lessonly customers.

Lessonly

So, you’re on a journey to improve your call center training. Call center training courses, online or in-person, are really all about continuous improvement. How Five Customers Improved Their Call Center Training Programs with Lessonly . Jostens shifted to bite-sized training. . Cellular created measurable consistency. .

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How to Keep a Small Business Safe from Cybercrime (video)

Pipeliner

Scott Schober is a CEO of a wireless threat detection company, cybersecurity and wireless technology expert, speaker, and the author. However, when many people work remotely, they sometimes use personal devices to access the company’s computer network. How do you cyber secure your small business? Social engineering.

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Shared Mediocrity – Sales eXchange 178 – A Question To Sales Leaders

The Pipeline

What I never understand is why companies, and sales leaders participate in this silly ritual. Doesn’t matter if I am working with software companies, wireless, service providers, you name it, it is much the same. The poor soul who is supposed to deliver results with other companies’ discards.

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Midsize Business Optimistic

Score More Sales

When it comes to innovation (one of my interests within growing companies), it was interesting to see these statistics among the participant mid-market companies: 53% use cloud computing. 85% of these companies hired employees in 2014 with 40% of those who replied saying they hired fewer than desired this past year.

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An Empty Wagon – Sales eXchange 194

The Pipeline

Picture yourself as the person getting the calls, dozens of calls every week, from the copier rep, the wireless rep, the IT integrator rep, the office supply rep, the transportation rep, the sales training rep, and the oodles of other reps. This unnecessarily extends the length of their sale cycle, or kills the sale all together.

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