article thumbnail

Tips to Maintain Control of a Sales Negotiation

Janek Performance Group

In our recent white paper The Ultimate Guide to Sales Negotiations , we discuss how negotiations improve with consultative selling. And once you have offered your best, how many times has a customer asked to go lower? The buyer might be satisfied with a 5% discount, thus preserving the other 5%.

article thumbnail

Do You Groom Your Connections?

Smooth Sale

Become a member of the Canadian Professional Sales Association to access 1000s of sales related articles, white papers, podcasts, videos, training materials, travel discounts and more at cpsa.com. Listen to more CPSA podcasts here. Enjoyed the show? SUMMARY: In this CPSA podcast, we hear from top sales influencer, Elinor Stutz.

Hiring 60
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Sales rep for a day: Aligning sales, marketing, and support

Zendesk Sell

Rather than simply giving a lunch-and-learn or presentation, job shadowing offers a hands-on way to learn how the sales reps represent the company and its products/services to potential customers, as well as the pains and shortcomings of the sales department. Stronger understanding of the customer.

article thumbnail

CFOs Take More Control: Frugalnomics in Full Effect

The ROI Guy

Over the past 18 months, the survey results indicate that CFOs have assumed significant additional responsibilities for several key groups, including: information technology (43%), human resources (39%), production (38%), customer service (37%), and even marketing / sales (33%). But the justification can’t stop there.

article thumbnail

61 Awesome B2B Sales Jargon Busters

Klozers

15) Customers  the only reason selling is not the perfect job. 17) Discount  the reason why buyers buy. 19) Distributor  a company that distributes catalogs of products and services including the competitors and then uses up all the resources in customer services and aftercare.

B2B 51
article thumbnail

Biz Book Reviews: “Content, Inc.” Expands Marketing Power

Cincom Smart Selling

Differentiation of your story must be more explicit than pricing discounts or extra quality control in your manufacturing processes. You might pick a blog, a social-media program or perhaps a white-paper series. Don’t just jump on these three elements and call it done. For us at CMI, that number was 10,000.

article thumbnail

5 Ways to Improve Customer Relationships Quickly

Zoominfo

An online knowledge base is a resource center where customers can find answers to more in-depth questions on their own. Knowledge centers often include videos, demos, tutorials, white papers, case studies, blog posts, glossaries, and more. Reward loyal customers. Loyal customers are extremely valuable.

Customer 133