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Develop Your Professional Zen for Customer Experience Success

Babette Ten Haken

Consider one of my professional speaking programs and workshops to determine the professional value of finding your professional Zen. Your customers will totally appreciate the change in your approach. Engage me to speak or conduct an interactive workshop at your next corporate or association event. Contact me.

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Leaving Customer Care up to Customers? They don?t care!

Babette Ten Haken

Hire me to speak or conduct an interactive workshop at your next corporate or association event. Babetteā€™s One Millimeter Mindset Workshops and Speaking programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. Start moving one millimeter forward, today and tomorrow.

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The 14 must-attend sales conferences of 2020

Nutshell

For Nutshellā€™s second annual BOUNDLESS event, we’ve turned the dial up to 11 and booked amazing speakers like Jeffrey Gitomer , a legendary sales author and the host of the Sell or Die podcast ; Rob Siefker, Senior Director of Customer Service for Zappos ; and Christine Volden, the founder of Soulful Selling.

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Why do Organizations have Competing Customer Retention Cultures?

Babette Ten Haken

First, competing customer retention cultures are sustained within traditional departmental silos and business models. Sequestering employees in well-entrenched departmental silos reinforces specific professional mindset, habits, skills and tools. Book an appointment with me to better serve your customers. Here we go again.

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Career Advice from the Pros: Starting a Sales Career in 2020? Do This

Sales Hacker Training

President and Chief Sales Officer at Solutions Staffing. Keynote Speaker and Workshop Facilitator. Interview potential employers to find one that will give you two things: 1) An excellent, and engaged sales manager. Start learning sales technology now. Customer services ā€“ who your customers will often talk to.

Hiring 79
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The 33 Best Sales Training Video Channels on YouTube

Hubspot Sales

Mark Hunter, also known as The Sales Hunter, is the author of "High Profit Selling" and an in-demand speaker and workshop facilitator. As an 18-year sales veteran of multiple Fortune 500 companies before starting his consultancy, he knows what heā€™s talking about. Videos by Sales Technology Companies.

Channels 112
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Artificial Customer Conversations beget Artificial Customer Experiences

Babette Ten Haken

Is your business fostering artificial customer experiences due to reliance on technology as the primary interface for customer conversations? Listening strategies and tools for the voice of the customer can produce skewed insights. Are customers talking to bots and responding to prompts via digital interfaces?