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The Hidden Talent in Your Ranks

Sales and Marketing Management

Rather than battling for new hires in an uber-competitive job market, smart companies are moving to train and promote from within. Tight Times Yield Smart Strategies. Quite simply, today’s enterprises are facing a talent shortage, and it’s taking longer and longer to fill open posts. According to the U.S.

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From the Switchboard to Social Media: A Brief History of Customer Service

Sales and Marketing Management

Being able to contact a commercial enterprise for free was therefore a pretty big deal.). Smart companies saw the possibilities of cyber customer service from the beginning, and jumped right on that bandwagon. Press One for the Main Menu. It was a huge leap forward for CS-kind, but email was about to be eclipsed by social media.

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Seven Sales Leaders on the Challenges They Overcame in 2020 & Their 2021 Predictions

Hubspot Sales

Zach shared a few of his favorite tools for remote training: Slack. Use tools like MIRO to create virtual decision trees that allow everyone to contribute and provide a framework for new conversation flows and objections.". Always follow up to check that reps are applying new strategies; Gong is a helpful tool for this.".

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The Future of AI for Sales (And How to Prepare for It)

Sales Hacker

Salespeople, especially on the enterprise level, need to understand their company, their product, their market, and their buyer exceptionally well. Luckily, AI and automation tools are also great for data entry. RELATED: Sales Automation: 250+ Tools to Turbocharge Your Sales Process. AI does have its limits though.

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Need to Fill Your Pipeline? It’s Time to Reconsider Your Partner Ecosystem

Sales Hacker

Smart companies, and sales professionals, are leveraging their integration ecosystems to create more sales deals and attract higher valuations. RELATED: Moving to Enterprise Sales (Part 2): 5 Go-to-Market Prerequisites You Need to Succeed. Every vertical in SaaS looks just as large and exciting as this one.