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Sensemaking: Putting It All Together In Selling To Our Customers

Partners in Excellence

This post is the eighth post in my series on Sensemaking. I think this is where you will start to see how all the pieces fit together and how you can leverage this with great impact. For links to the other posts in the series, go to: Sensemaking, The Big Issue Facing Both Our Customers And Us.

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How Good Are “Best Practices?”

Partners in Excellence

Every nuance of marketing, sales, customer experience, business, dating (oops) talk about best practices. The products and services offered may be very different and targeting different types of customers. The customers may be very different. We have to adjust them to fit our specific situation.

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Sensemaking, Time Changes Everything

Partners in Excellence

This post is the tenth post in my series on Sensemaking. Like the previous two posts, this focuses on how you apply the principles of Cynefin in your sales strategies with your customers. For links to the other posts in the series, go to: Sensemaking, The Big Issue Facing Both Our Customers And Us.

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Sales Role Specialization

Partners in Excellence

Amy Volas wrote, “Is Sales Over-segmented,” Bob Apollo wrote, “Has role specialisation in B2B selling gone too far?” Much of their discussion has to do with the current mechanization of selling that’s become popular in the SDR/AE approach to selling. Both articles are outstanding.

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Sensemaking: Selling To A Hierarchy Of Challenges

Partners in Excellence

This post is the ninth post in my series on Sensemaking. Like the eighth post, this focuses on how you apply the principles of Cynefin in your sales strategies with your customers. For links to the other posts in the series, go to: Sensemaking, The Big Issue Facing Both Our Customers And Us.

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Making Sense Of Sensemaking

Partners in Excellence

If you have missed the previous posts, The links to all the others in this series, please go to: Sensemaking, The Big Issue Facing Both Our Customers And Us. As you might have guessed, I’m trying to make sense of sensemaking myself. This is the final post in this series——-YAY!

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Sensemaking, Selling To Customers In The Complex Domain

Partners in Excellence

This post is the sixth in my series on Sensemaking. For links to the other posts in the series, go to: Sensemaking, The Big Issue Facing Both Our Customers And Us. In this post, I’ll do a deep dive into how we sell into organizations operating in the Complex Quadrant.