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Marine Instruments: Optimizing Customer Service

SugarCRM

Established in 2003, Marine Instruments is an industry leading company in the development of electronic equipment for the marine environment. With a product and service portfolio in perpetual expansion, it was no surprise that they needed to find a modernized tech solution to combat their operational challenges and bottlenecks.

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How to Track and Drive Productivity for Remote Sales and Customer Service Reps in 2019

Sales Hacker

The remote sales force and customer service team is officially here. employees reported working remotely all or some of the time in 2017, compared to just 23 percent in 2015 and 19 percent in 2003 , per the Bureau of Labor Statistics. Sales and customer service teams are not immune to these larger trends.

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Is B2B Buyer Confidence Stalling Your Deals?

Alice Heiman

You map a customer’s mental model of how their business works, and you find places to displace or disrupt that model to break that frame and show them a better, different way to think about their business. [11:12] 11:12] I think there’s an opportunity for us today to move from frame breaking to frame making. [11:59]

B2B 112
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Ranking the top email marketing platforms by their CRM features

Nutshell

Founded by Jason VandeBoom in 2003, ActiveCampaign helps 120,000 customers with its “customer experience automation platform.” Users have also complained about their reporting feature, which makes it hard to understand their opportunity deal flow. ActiveCampaign.

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PODCAST 90: Key Mistakes Companies Make while Building their Skills or Revenues w/ Justin Welsh

Sales Hacker

Create custom contracts in a click, sign them digitally, and automatically pull data back into your opportunities. I came out of school in 2003 and really for the first six years of my career, I was pretty much what you would label a complete failure. I finally saw the opportunity to be successful for the first time in my life.

Revenue 52
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Getting Started with Salesforce? Avoid These 8 Common Misconceptions

Contact Monkey

Over time, Salesforce has expanded its services dramatically, adding a ton of brand new features. In fact, starting in 2003, they began adding at least one new product every single year! Desk.com is a customer service SaaS tool, designed to allow companies to offer faster, more efficient, and more effective customer support.

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PandaDoc competitors: Is there a better proposal solution?

PandaDoc

We’re the first ones to acknowledge our own shortcomings and recognize that a certain tool has us beat in certain areas: it’s how we identify growth opportunities and keep improving our product! Summary: Founded in 2003, DocuSign is one of the major players in the eSignature and document management industry.