CRM Implementations Cost An Estimated $4.6 billion Annually, New Analysis Says
Zoominfo
MARCH 10, 2021
So the company begins defining requirements for new CRM software, and two months later selects a vendor. However, Q4 2020 CRM activity was similar to Q4 2019. For example, ecosystems not only include vendors of software, but also consulting firms that help clients manage installations and third-party maintenance providers.
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