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CRM Hijacks Customer Experience Strategy

Tony Hughes

We asked the participants what they believed the biggest challenges and burning issues are in Customer Experience, and we deliberately avoided steering the conversation toward CRM software. But CRM software quickly emerged as a burning issue and I made the comment that some research states 70% of CRM software implementations fail.

CRM 82
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True innovators identify the spaces in between

Velocify

Our hypothesis was that through observation of their day-to-day workings we would learn better how they used our software or more importantly when they didn’t use our software. All the visits were valuable, but one visit in particular shapped our software development direction drastically.

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A CEO Mind-shift for Scaling Growth: An Interview with Henry Schuck

DiscoverOrg Sales

But as soon as the acquisition happened – the very next week – I had an epiphany: The world of B2B data is filled with poor providers. Henry : Coupa software filed to go public this year. BLOG] Hiring SDRs? Tested tips + fresh strategy + thought leadership = Subscribe to our blog. Who hasn’t?

Scale 113
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Account Planning is V.I.T.A.L.

A Sales Guy

It was originally posted on the Selling Power Blog. ———— I recall when, back in 1989, I was a few years into the growth of my first software company. I must have learned something along the way, however, as I still remember the day my growth-challenge epiphany occurred. You can read it here.

Account 113
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The complete guide to writing much better marketing emails

Nutshell

Through innovative software , contacts and their behaviors can be tracked and segmented, dramatically boosting the effectiveness of a well-executed email marketing strategy. Marketing emails can also map to various tactical goals , like landing attendees for an event, driving blog traffic, promoting a content download, and more.

Marketing 143
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Winning Big Deals - Everything You Need to Know

Tony Hughes

In 2005 I was running the Australian region of a global software company and we did three of the four biggest deals globally for the corporation. He'd read my book three months earlier but didn't seem to have any kind of epiphany. Here is the inside scoop on how we did it. but the concepts had seeped-in.

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Best Sales Books: 55 Top Picks for More Sales Conversations in 2023

Vengreso

While a Vice President at Salesforce, David Priemer had an epiphany: the very sales tactics his team was using were not working on him. #DigitalSelling #SocialSelling Click To Tweet Buy the Book Here #34 Sell the Way you Buy by David Priemer When was the last time you enjoyed talking to a salesperson?