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The Ultimate Guide to a Career in Sales

Hubspot Sales

Once the SDR has determined the prospect is ready to be contacted by the sales team, they send the person over to a closing rep. Depending on the company, the compensation for an SDR can be a base salary, commission-based, or a combination of base plus commission. As such, the compensation for this role is higher than an AE position.

Hiring 104
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How to Lead a Sales Team: 14 Key Tips to Help New Managers Thrive

Hubspot Sales

Clarify how your reps will be compensated. Compensation is the most fundamental, powerful incentive for reps to perform. If you want to get the most out of your team, they need to know how they're being compensated — with respect to base salary, commission, and any other financial incentives you might be offering them.

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Lead Generation Specialists — What They Are and How to Become One

Hubspot Sales

A customer relationship management (CRM) platform is the central source of information for customers and prospects and is used by sales, marketing, and customer service teams. Part of a lead generation specialist’s role is to help the sales team manage leads by maintaining and updating the CRM.

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3 Ways to improve Your Customer Retention Scorecard

Babette Ten Haken

When you take ownership of not only acquiring, but retaining customers, you develop your own customer retention scorecard. After all, they are hired, and compensated, to go out there and hunt prospective clients. Once they consummate the sale, and the contract is signed, they hunt up their next deal. Close deals.

Retention 154
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Why Collaborative Storytelling is Profitable Storytelling

Babette Ten Haken

As managers, we are not compensated to be collaborative, let alone storytellers. And besides, our compensation and bonuses often are based on, you guessed it, our employees hitting their numbers. Sprinkles on the cupcake. Something we will deal with later, if we ever get around to it.

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The Art—and Science—of Sales Operations

Miller Heiman Group

In this post, Kathy Venincasa, one of our inaugural Miller Heiman Group Icons and a sales forecasting master, discusses what she sees as the top four sales operations best practices. In every aspect, sales operations combines two things I love: sales performance and data analytics. Listen Now.

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3 Common Scenarios scream for Innovative Customer Retention

Babette Ten Haken

However, in the majority of legacy business scenarios, customers experience ad hoc execution of customer retention strategy. Which makes customers feel that, in fact, there is no over-arching customer retention strategy in place. What does your organization’s customer retention strategy “look like” to customers?