SugarConnected on Tour 2022: Building a Customer-Centric Culture—One Stop at a Time
SugarCRM
OCTOBER 27, 2022
Today, with both consumers and B2B customers more dispersed, isolated, and fragmented than ever, being customer-led demonstrably matters. According to McKinsey , 75% of consumers have tried a new shopping behavior, for example, moving from stores to e-commerce. The pace of CX and business, in general, is unprecedented.
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