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Five Ways Live Chat Can Increase Sales

Sales and Marketing Management

Today’s online shopper wants a fast response time to their customer service query, and a frictionless way to initiate support. Not only are customers provided more convenience with a live chat platform, but company savings are significant. Attracting a Younger Demographic.

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Selling in the New Gig Economy

Crunchbase

Giggers are responsible for their own tax documentation, their own retirement plans, and finding their own health insurance, for example. You may also benefit by gathering some basic demographic information on your enthusiasts. But don’t rely on demographics alone. Do you offer 24-hour customer service?

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The Value of Analytics Integrated With CRM: 5 Reasons You Need It

SugarCRM

And the LEGOs are actually pieces of information about customers, their buying journey, their past interactions with you and anything else that might be relevant to product development, marketing, sales or customer service. That’s because there’s some overlap between financial and insurance B2B clients that can be leveraged.

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Ideal Customer Profile: Firmographics

Altify

(I write about this more extensively in my latest book: Digital Sales Transformation in a Customer First World ). If your Data Analytics application is not HIPAA (Health Insurance Portability and Accountability Act) compliant it is unlikely that you will be able to address a market segment where your software touches sensitive patient data.

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5 Factors That Influence the Modern Consumer’s Buying Decision

Connext Digital

If you’re an insurance provider, having your brand’s name across billboards, on paid advertisements, and on television will make people looking for a policy consider you as an option. . After considering all factors, the customer finally decides to convert. Analyzing customer demographics is an element in market research.

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How Great Sales Enablement Tools Drive Readiness

Mindtickle

Sales process review: automated processes makes sales information and materials accessible for reps to review and revise as necessary for more targeted customer contact. Qualified leads: allows leads to be categorized according to demographics and behavior. Customized Collateral. Marketing and Sales Alignment: . Social Selling.

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How Great Sales Enablement Tools Drive Readiness

Mindtickle

Sales process review: automated processes makes sales information and materials accessible for reps to review and revise as necessary for more targeted customer contact. Qualified leads: allows leads to be categorized according to demographics and behavior. Customized Collateral. Marketing and Sales Alignment: . Social Selling.